About
Better decisions about trees, before anyone drives out.
ArborScout turns a few photos of a tree into a structured first read: for the tree care company deciding whether a job is worth the trip, and for the homeowner deciding whether a tree is worth worrying about.
For tree care companies
Most estimate requests a tree service gets are a phone call and an address. Some are good jobs. Many are a stump, a tree that is already down, or a price shopper, and you only find out after the drive.
ArborScout gives each company its own intake link. Customers send photos of every tree and answer a few questions about access and what they want done. The company gets a pre-visit brief on each tree: how complex the job looks, what equipment it is likely to need, and the scope questions to ask before quoting. From there the same job carries through to an estimate, a proposal the customer can accept online, and an invoice.
For homeowners
A crack in the trunk, mushrooms at the base, a tree that seems to lean more than it used to: most people can’t tell whether what they’re looking at is normal or serious. ArborScout’s free tree risk check looks at photos from several angles and explains what it sees, how concerning it is, and whether it’s worth having a tree care professional take a look.
Our tree guides cover the warning signs in more depth, written to help you decide what to do next rather than to sell you a removal.
How the risk check works
The scoring is modeled on the approach arborists use in a formal tree risk assessment, which separates two questions: how likely the tree or a part of it is to fail, and what it would hit if it did. A rotten limb over an empty field and the same limb over a bedroom are different problems, and the report keeps those two scores apart so you can see which one is driving the result.
An AI vision model reads each photo for specific, visible signs: cracks and splits, lean, cavities and decay, fungal growth, root plate movement, dead branches, and nearby structures or power lines. Serious findings only raise the score when they are seen clearly, or confirmed in more than one photo, so a single blurry picture can’t mark a healthy tree as critical.
What it is not
ArborScout is a preliminary, indicative screening. It is not a licensed Tree Risk Assessment (TRAQ), not a diagnosis, and not a guarantee about any tree’s health or safety. A photo can’t show internal decay, root damage below ground, or anything outside the frame. When the stakes are high, a qualified professional on site is the right next step, and the report says so.
When we show homeowners local tree care companies, those listings come from public business data. They are not partners, and we make no claims about their certifications.
Who we are
ArborScout is built by PineCloud Labs LLC, a small software company incorporated in Louisiana.
Questions, corrections, or press inquiries: support@pinecloudlabs.com.